Citrix Workspace plus Microsoft Windows Virtual Desktop The time is now for virtual desktops. In our new eBook, we’ll show you how Citrix and Microsoft are ready to help you take the fastest route to a modern desktop. Citrix is authorized by Microsoft to provide users with the benefits of Windows Virtual Desktop. Not sure if Citrix Virtual Apps and Desktops, or Workspace ONE is the better choice for your needs? Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. Citrix Workspace app provides secure access for end users from personal or managed devices and platforms including Windows, MacOS, Linux, iOS, Android and HTML5. Hybrid and multi-cloud deployment options let you leverage existing resources side-by-side with new cloud-hosted apps and desktops using Windows Virtual Desktop and Azure. Citrix Virtual Apps and Desktops (XenApp & XenDesktop) Subscribe to RSS notifications of new downloads. Best practices for upgrade. Download Citrix Workspace app. Citrix is a web-based portal that allows you to connect to a virtual desktop. It provides you with access to your M: drive and other network storage (P:, S:, R:, and X: drives), as well as specific software packages.
What is Windows Virtual Desktop?
Citrix Workspace Cloud Virtual Apps And Desktops
Windows Virtual Desktop (WVD) is a cloud-based solution for application virtualization. Using WVD on Azure enables you to:
- Configure a fully scalable Windows 10 multi-session deployment
- Run and optimize Microsoft 365 enterprise applications in virtual multi-user scenarios
- Get free extended security updates for Windows 7 virtual desktops
- Deploy existing desktop services (RDS), as well as Windows Server desktops on any computer.
- Centralize the management of applications and desktop running with Windows 10, Windows Server.
What is Citrix Virtual Apps & Desktops?
- Citrix Virtual Apps and Desktop is a solution for virtualization, which provides access to desktops from all devices while providing IT control and visibility over virtual machines (VMs), applications, security, and licenses.You can leverage Citrix Virtual Apps and Desktops to:
- Run applications and desktops separately from the operating system and device interface.
- Allow administrators to perform network management and control access from user devices.
- Enable administrators to manage a large number of virtualized desktops from a central data center.
Citrix Virtual Apps and Desktops is based on the Flexcast Management Architecture (FMA). The main features of FMA are integrated provisioning and the ability to run multiple versions of Citrix Virtual Apps or Citrix Virtual Desktops in a single location.
Windows Virtual Desktop vs Citrix
Let’s compare Windows Virtual Desktop vs Citrix Virtual Apps and Desktops across several key dimensions: system requirements, cost efficiency, accessibility for small to medium businesses, and administration experience required.
System Requirements
Windows Virtual Desktop
To run WVD on Azure, you need to use a supported operating system (OS) and use the required license. Supported operating systems for WVD on Azure are either Windows 10 Enterprise multi-session, Windows 10 Enterprise, or Windows 7 Enterprise. These operating systems should be accompanied by an appropriate licence.
An Office 365 licence includes plans for Enterprise 3, Enterprise 5, Academic 3, Academic 5, Firstline Workers 3, or Business Premium. A Windows license comes as either Enterprise 3, Enterprise 5, Academic 3, or Academic 5. If you are using Windows Server 2012 R2, 2016, or 2019, the required licence is RDS Client Access License (CAL).
To support Windows Virtual Desktop, your infrastructure must meet certain requirements. The first must-have is an Azure Active Directory that is synchronized with Windows Server Active Directory. You can set this up using either Azure AD Connect or Azure AD Domain Services.
Additionally, you need to connect your Azure subscription with Windows Server Active Directory. Lastly, any Azure VMs you create for WVDs must run on supported images and use either “standard domain-joined” or “Hybrid AD-joined” options.
Citrix
Citrix has specific requirements for machine images, operating systems, and any other software required on the machine for different components of the desktop virtualization platform.
In general, all core components, including StoreFront, located on one server and used for evaluation, require a minimum of 5 GB RAM hardware. If your core components and StoreFront are needed for testing deployment or are used as a small production environment, you will need to reach a minimum of 12 GB RAM hardware.
In addition to general hardware requirements, certain Citrix components should be run using specific operating systems. Citrix Delivery Controller, for example, requires the minimum 5 GB RAM, but also needs 800 MB hard disk. The controller works with either Windows Server 2019 or 2016 (Standard and Datacenter Editions).
If you’re using Citrix Studio, you need a minimum of 1 GB RAM, as well as 100 MB hard disk, and the supported operating systems are Windows Server 2019 or 2016 (Standard or Datacenter Editions) and Windows 10 (64-bit only).
To run Citrix Director, you need a minimum of 2 GB RAM and 200 MB hard disk, and the supported OSs are Windows Server 2019 or 2016 (Standard or Datacenter Editions).
Citrix StoreFront requires 2 GB RAM of hardware and supports Windows Server 2019 or 2016 (Standard and Datacenter Editions) and Windows Server 2012 R2 (Standard and Datacenter Editions). Citrix License Server also needs a minimum of 2 GB RAM.
Additional software requirements:
- If Microsoft .NET Framework 4.8 (or higher) is not installed, it will be installed automatically.
- Microsoft Management Console 3.0 (included in all supported operating systems).
- Windows PowerShell 3.0 or higher.
There are more software requirements for specific components, as you can see in the official system requirements.
Cost Efficiency
One of the biggest differences between Citrix and Windows Virtual Desktop is cost. WVD was designed as a low-cost solution for smaller businesses.
Windows Virtual Desktop
For 100 multi-session desktops with Office on WVD, Azure estimates a total monthly cost of $11,615.26 (see the official pricing page). This includes Office license costs, compute costs, and expected bandwidth for standard knowledge workers. It does not include consulting or implementation costs, which are minimal because WVD is a fully managed service.
Citrix
The starting price of Citrix Virtual Apps & Desktops is $12 per month per user – only $1,200 for 100 desktops. But this does not include license costs or the on-premises infrastructure required. For a comparative setup you’ll need 100 Office Pro Plus licenses, you must set up several local Windows Server machines, and deploy Citrix components on them. You must consider hardware costs and ongoing maintenance costs. In addition, typically you will need consulting services and ongoing support services from Citrix, which also increase the cost of an enterprise deployment.
Accessibility for Small to Medium Businesses
Compared to Citrix, Windows Virtual Desktop is easier to use for small businesses. While Citrix has many advanced features, the cost of implementation and maintenance is high. However, not all businesses (especially small ones) need or want to pay for these capabilities. WVD offers faster and more affordable setup without requiring advanced IT expertise.
Administration Experience
With Microsoft Windows Virtual Desktop, IT administrators can manage their infrastructure in the cloud, with no need to go to or connect remotely to a server room. WVD lets you manage all Microsoft 365 apps, desktops, business applications, security functions and profiles in one web interface. To gain additional capabilities offered by Citrix, you can add Citrix on top of WVD (see the following section).
Security
Citrix provides extensive enterprise security features, including FIPS compliance, Common Criteria certification, Microsoft Credential Guard compliance, multi-factor authentication, smart card integration, ICA proxy, and more. However, WVD provides adequate security measures based on the strong security features of the Azure cloud.
Windows Virtual Desktop
Includes security features like Reverse Connect, a secure virtualization control plane, security for physical hosts, the physical network, and the physical datacenter. However, Azure emphasizes customers need to take responsibility for identity and access management, user device protection, application security, session host operating system security, correct deployment configuration, and network controls.
Citrix
Citrix provides analytics that helps reveal unusual behavior or malicious access to desktops. You can apply Citrix Policies to enable or disable any functionality, and limit application access based on context with Citrix Cloud. Citrix provides a Secure Browser for locked-down access to specific SaaS applications.
User Desktop Experience
What users see on Citrix and Windows Virtual Desktops is completely different.
Windows Virtual Desktop
WVD provides a standard Windows 10 desktop experience. In terms of usability, this is very useful for users who are already familiar with Windows 10.
Citrix
In Citrix, users are presented with a Windows Server operating system. For users acquainted to Windows 10, this is a different experience which can cause challenges for some users. It is possible to configure Windows 10 desktops on Citrix, but this might incur extra costs.
Combining WVD with Citrix
WVD itself is an ideal choice for many businesses (especially startups and small businesses). For large businesses, Citrix can extend Microsoft’s WVD, offering a management layer that increases flexibility, security and optimizes costs.
The combination of WVD and Citrix offers the following advantages:
- Optimization packs for Microsoft Teams and Skype for Business—provides a good audio-visual experience for Microsoft Teams and Skype for Business.
- Hybrid Cloud Model—WVD can only run Windows 10 workloads in multiple sessions on Azure. Citrix provides the ability to also run existing RDSH workloads, either on-premises, on Azure, on any other cloud, or on HCI solutions like Nutanix.
- Citrix HDX—an improved remoting protocol.
- Citrix Machine Creation Services (MCS)—provides a hypervisor API that enables quick generation of VMs with minimal infrastructure utilization.
- AutoScale—quickly adds or removes workloads as needed, with “vertical load balancing” which balances the number of user sessions on a single machine until optimal performance is reached, improving utilization and reducing the number of servers needed.
- App Layering—this Citrix capability significantly reduces management time for Windows images and applications. It separates the applications from the management infrastructure and the operating system. It lets you install each application and operating system patch only once, then update the appropriate template and reload the image.
- App Protection—this Citrix feature improves security when using public resources on virtual desktops and Citrix applications.
- Session Recording—lets users record screen activity during VDA-hosted user sessions for any connection type, in accordance with company policies.
- Citrix Analytics—security and performance analysis leveraging AI, which can help identify and resolve issues and anomalies.
- Citrix SD-WAN—Citrix SD-WAN is a next-generation WAN solution that provides better security, and an improved application environment for SaaS, cloud, virtual applications and desktops.
- Multi-factor authentication (MFA)—Citrix integrates with third-party MFA providers, including Okta, OAuth, and RADIUS.
Addressing DaaS Challenges with Hysolate Isolated Workspace as a Service
Citrix Workspace Virtual Desktop
DaaS is a great solution for delivering a desktop experience in the cloud, but is far from perfect. When users work remotely, especially in low bandwidth environments, user experience is lacking, especially when running intensive workloads. Users cannot use desktops offline, and there is still management overhead, although less than in an on-premise VDI deployment.
Another factor to consider is the pricing of these solutions. Hosting desktops and storage in the cloud requires a large infrastructure investment from the DaaS vendor, which is passed on to organizational users, creating a heavy, ongoing OpEx expense.
Hysolate solves these problems with an innovative approach called isolated workspace as a service (IWaaS). Users get a local isolated operating system running on their machine deployed within minutes and managed from the cloud.
Isolated workspaces enable:
- A higher level of freedom on employees corporate devices
- Ability to receive 3rd party generated content in an isolated zone
- Access to IT admins, DevOps, developers, and other privileged users in their everyday environment
- Access to employees from personal, unmanaged devices
The behavior of the workspace is managed in the cloud, while all of the computing resources run locally on user machines.
This eliminates the need to invest in a large and costly infrastructure, and provides a better local user experience, with offline availability.
Note: Due to increased need for remote access, and limited resources, please use the resources only for the time you need to access those resources
- If you only need to access an application, use the Apps option to access that application, instead of a virtual desktop.
- If you need to check your email please do so by logging into https://portal.office.com instead of using the Virtual system.
- If you need to use a Microsoft office program please see the Wittenberg University's Office 365 Option on how to download a copy to your system.
- If you do need to use a full Virtual Desktop, please be sure to sign out of it once you are done, so it can be available for the next person.
Virtual Application and Desktop Guide
- Accessing the Remote Application/Desktop System
- Linux Support(Linux is not fully supported at this time)
Accessing the Remote Application/Desktop System
1. For Windows (7 or higher) and Macintosh (10.7 or higher) go to https://receiver.citrix.com web page and be sure to download and install the latest Citrix Workspace application For Mobile devices please use the appropriate App store to download the client. Macintosh Users: You may have some extra steps initially to get this to work |
2. Open your web broser and go to https://virtual.wittenberg.edu Then sign in with your campus username and password |
3. If prompted to detect the receiver click 'Detect Receiver' |
4. Select Desktops or Apps If you need a specific application, select the Apps option and see if the application you are looking for is there. Then click on that application. If you need a full desktop click the Desktop option and select the desktop. Be aware that the Virtual Desktops are set to a very short time limit, so you should not linger on using them for more than an hour. |
How do I press Ctrl+Alt+Delete in the Windows Virtual desktop, from a Macintosh or Windows Client?
If you are using a Macintosh or Windows system, you can use the pull-down menu along the top of the Windows remote desktop screen, to select 'Ctrl+Alt+Delete'
How do I press Ctrl+Alt+Delete in the Windows Virtual desktop, from a Mobile Client?
| From the pull down menu at the top of the Remote Desktop session, select the keyboard |
| Select the Extend keyboard option button from the top-right of the pop-up keyboard |
| From the list of Extended Keys check the box next to 'Ctrl+Alt+Del' and click the back button on the device |
| Select the 'Ctrl+Alt+Del' option from the top of the pop-up keyboard |
What Applications are available as Virtual Applications or on the Virtual Desktops?
Whenever possible we suggest you use the Virtual Application option instead of a Virtual Desktop to access an application.
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Why is a specific Application not available through the Virtual Application and Desktop system?
Not all applications will work in a virtualized environment, so those will not be available through this system. Also some software packages will not be available due to license restrictions that the software company places on the use of their software.
If there is an application that you need for course work that you think should be on the Windows remote desktop, please have the course instructor contact us. We will work with them to see if the software can be added to the Windows remote desktop or added as a remote application.
Can I install my own application on the remote Windows Virtual desktop?
No you cannot install applications on to the Windows remote desktop. In fact any changes made to the Windows remote desktop are removed once the it is logged off.
If there is an application that you need for course work that you think should be on the Windows remote desktop, please have the course instructor contact us. We will work with them to see if the software can be added to the Windows remote desktop or added as a remote application.
How do I access my local drives from the Virtual Application/Desktop system?
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| The Citrix Receiver will not ask you about how to access your local drives, until you actually try to access a local drive. Generally the local drives will be listed along with the other drives or under the Other heading, and listed as 'Local Disk (C: on computer)' | |
| If you do not see the Local Disk right-away, click the Network option, then select Client, you should then see the local drives listed | |
When you do it will prompt you with a window titled 'HDX File Access' and give you three options:
It is recommended that you do not check the box 'Do not ask me again or this virtual desktop' | |
If you accidentally selected 'No access' and checked the box 'Do not ask me again for this virtual desktop' the system may never ask what sort of access you want to your local drives again. This means the next time you use the Virtual Desktop you may not have the option to access local drives. To fix this follow these steps:
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How do I print from the Windows Virtual desktop?
When you log on to the Windows Remote Desktop the Tiger-Print printer will be setup so that you can print to Tiger-Print.
Macintosh OS Citrix Workspace Client setup help
Sometimes the Macintosh OS Citrix Workspace Client does not install enough to get it to work correctly with the Web Browsers, so you may have to do some extra steps.
- Make sure you have uninstalled any previous versions of the Citrix Receiver or Workspace
- Restart the Macintosh after doing so
- Download and install the latest Citrix Workspace from http://receiver.citrix.com
- Once it has been downloaded and installed, navigate to https://virtual.wittenberg.edu and login
- Select the application or desktop you wish to access, and let it download the ICA file
- If the system starts the receiver and provides you access, everything is in working order, and you need not continue with these steps
- If the system complains about not knowing what to do with the ICA file, continue on with the following steps:
- Open the Finder program and Open the Applications folder
- Double-click on the Citrix Reciver application found there and wait for it to start all the way
- In the Finder program Navigate to the Downloads folder, and locate the 'Launch.ICA' file, and double-click on that.
- The system will now start the application/desktop as desired
Linux Support
While there is a Linux Citrix Receiver client it is not fully supported by Citrix or the Wittenberg ITS department. You can download it from the following link, but neither the Wittenberg ITS department nor Citrix will provide any support or guarantees that it will work:
http://receiver.citrix.com Select 'Where can I download Citrix Receiver on other platforms and devices?', then select Linux
Accessing Campus Network Drives via Virtual Applications
If you just need to download a file from a Campus Network Drive, such as your Home Drive (H:), the Class folder (Q:), or Departmental drive (I:). We suggest you use the Virtual Application 'Campus Network Drives'. It is quicker and less intensive on the Virtual resources
| 1. Once you have logged in https://virtual.wittenberg.edu select the APPS option | |
| 2. Click on the 'Campus Network Drives' option | |
| 3. Be Patient as depending on your network it can take a while for it to start up. | Windows: Macintosh: |
| 4. If you are prompted for what type of access you wish to provide, select 'Permit all access' | Windows: Macintosh: |
| 5. You should now have an Windows Explorer window with your campus network drives | |
6. To copy things to your Local computer, copy the files to the 'Local Disk (C: on Depending on if you have other drives or USB keys attached to your home computer, you might see other 'Local Disk (E: on
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Accessing WebUI via Virtual Applications
If you just need to use WebUI, please use the Virtual Applications option as it is quicker and less intensive on the Virtual resources, then using the Virtual Desktop
| 1. Once you have logged in https://virtual.wittenberg.edu select the APPS option |
| 2. Click on the WebUI icon Be patient, but the WebUI logon window will then show up and you can log in. |
This document last reviewed December 23, 2020.
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