Citrix Phone App



downloadWhy can't I download this file?IntroductionGetting the AppDownload the Citrix Files AppBasic OperationsCreate a folder
Upload files
Download files
Sharing files
Delete filesDirect to File Microsoft IntegrationCitrix Phone App


Introduction

Citrix Files for iOS allows you to browse files and folders from your Citrix Files account.

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Supported Localization: German, French, Spanish, Japanese, Simplified Chinese, Korean, Dutch, Polish, Russian and Portuguese.


Requirements

  • iOS 10.0 and later
  • Compatible with iPhone, iPad, and iPod Touch
TIP!
ShareFile for iOS is now Citrix Files for iOS. In the short term, you may notice some screens that continue to reference ShareFile. We will continue to update these screens over time.

Instructions

How To Use Citrix App

Citrix Phone App


Getting the App

Download the Citrix Files App

Citrix The following steps explain how to download Citrix Files for your device and log into your Citrix Files account.
  1. Open the App store application on your device.
  2. Search for Citrix Files.
  3. Click Get.
  1. Click the Citrix Files icon to open.
  2. Enter your Citrix username and password.
Citrix Files opens displaying your folders.

Basic Operations

Create a folder

  1. Open Personal or Shared Folders where you want to create a new folder.
  2. Click the + blue circle to open the menu. The menu displays.
  1. Select Create Folder from the menu. The Create Folder screen displays.
  1. Enter a name for the new folder and any notes in the corresponding sections.
  2. Tap Create Folder. The new folder window displays.

Upload files

Phone
  1. Navigate to the folder where you want to add files.
  2. Click the + blue circle to open the menu. The menu displays.
  3. Tap Upload Photo or Video.
  4. Choose an existing file to load or tap Take a Photo (or Video) on your device.
    NOTE: You may be asked to allow Citrix Files to access your Photos
  5. Select the items you want to upload. Click Next.
  6. Tap Upload.
    NOTE: You may change the default File Prefix.
The files start to upload.

Download files

  1. Navigate on your to device to the folder holding the file(s) you want to download.
  2. Tap the file. The download begins immediately.
  3. Go to your Photo app to view the downloaded file.

Sharing files

  1. Navigate on your device to the folder holding the file(s) you want to share.
  2. Tap the ellipses (...).
  3. Select Share from the menu.
  1. The following screen allows you to select either Email with Citrix Files or Get a Link. To use Email with Citrix Files feature, go to the next step. If you want to use the Get a Link feature, skip to step 10.
  1. Click Email with Citrix Files.
  2. Enter a Recipient for your message. You can enter an email address manually, or select users from your address book.
  3. Enter a Subject for your message. You may enter additional text in the Body of your message if needed.
  4. Edit Message Options allows you to customize the following:
    • Send me a copy of this email - Receive a copy of the email message
    • Email me when files are accessed - Receive a notification email when the file is Viewed or Downloaded
    • Require recipients to log in - Require that recipients log in with their Citrix account. If your recipient is not already a user on your account, they will be required to create a username and password before accessing the file.
    • Access expires - Set how long you want the download link to be accessible. If sending a file stored on your computer, this will default to the default length of time files may remain in the File Box
    • Accesses per user - Limit the number of views or downloads
    • Always link to the latest version of the file - This feature is only available to users with File Versioning enabled.
  5. Click Share when ready. A 'File shared' message appears at the bottom of the screen.
  6. Select Get a Link. Note that you can choose either the iOS messaging app or the email app to send. For this, we will use the email application.
  7. Select Mail. The new message screen displays with the shared file link preloaded in the body.
Follow the instructions for your Mail app to send the message that includes the link. The recipient will receive a message similar to this:

Delete files

  1. Navigate on your device to the folder holding the file(s) you want to delete.
  2. Tap the ellipses (...).
  3. Select Delete from the menu. A confirmation screen displays.
  1. Tap the red Delete on the confirmation screen to delete the file.
A 'File deleted' message appears at the bottom of the screen.

Direct to File Microsoft Integration

You may open, edit, export, copy, and save files stored on Citrix Files within Microsoft Office 365 apps. Steps may vary based on the app you choose.
To open your file with a Microsoft Office app, select the item in Citrix Files and select the Open in Microsoft... option. In order to access files stored on your Citrix Files account, you must first add Citrix Files as a location. Enable Citrix Files as a storage provider on the Account menu, or by navigating to the Open menu and selecting Add a Service. You may now select Citrix Files as a location. Once you have verified your credentials you may browse your account and select your file to open via the Microsoft app.
NOTE: This feature is not supported in MDX environments.

Citrix Phone App Windows


Once you have finished working on your file, save your changes. The updated version will automatically be uploaded back to Citrix Files.
NOTE: App Extensions are a feature of iOS 8. Please update your iOS to utilize this feature. This feature can only be used to open files stored in the Citrix cloud. On-prem files are not currently supported.

Additional Resources

Citrix Files for iOS - Citrix Content Collaboration
iOS - Apple

Disclaimer

Citrix Phone App Windows 10

Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. It is your responsibility to take precautions to ensure that whatever Web site you use is free of viruses or other harmful items.




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